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Reputation Management

Your reviews are your best salesperson. Or your worst.

Every review across Google, Yelp, and Facebook is monitored and responded to, so you never leave a customer hanging.

Unanswered reviews cost you customers.

A potential customer Googles your business. They see your rating and your most recent reviews before they see anything else. If your last review is six months old, or if there's a 1-star complaint sitting there unanswered, they're already clicking on your competitor.

You know you should respond to reviews. You know you should ask happy customers to leave them. But you're running a business. You don't have time to check three platforms every day and craft thoughtful responses to every single one.

What happens

What happens

Your reviews are monitored across every major platform in real time. When a new review comes in, good or bad, you get an alert. For Double Shot and above, professional, on-brand responses are drafted and posted automatically. A glowing 5-star review gets a genuine thank-you. A negative review gets a thoughtful, professional response that shows future customers you take feedback seriously.

No review goes unanswered. No angry customer festers. And your online reputation stays strong without you spending a minute on it.

What's included

Everything you get with Reputation Management.

  • Review monitoring

    Google (all tiers), + Yelp (Double Shot+), + Facebook (Triple Shot).

  • Instant alerts

    You're notified the moment a new review is posted.

  • Professional review responses

    Personalized responses posted to every review (Double Shot+). Yelp is monitoring only; their platform doesn't support programmatic responses.

  • Negative review handling

    Thoughtful responses that protect your reputation and show professionalism.

  • Review trends

    Your rating trajectory over time, visible in your dashboard.

How it works

Three steps. That's the whole thing.

  1. Your review platforms are connected

    Automatic during onboarding.

  2. Every review is monitored

    New reviews trigger instant alerts and automatic responses.

  3. Your reputation stays strong

    Without you reading, writing, or worrying about a single response.

Every review gets answered. Your reputation stays spotless. And potential customers see a business that clearly cares.

Ready for reputation management that works?

Five minutes to sign up. Campaigns live within 24 hours.