FAQ
Plain answers to real questions.
Organized by topic. Jump to what you need. If your question isn't here, email us. We answer every one within 24 hours.
Getting Started
For business owners wondering if this is for them.
Do I need any marketing knowledge?
No. You don't need to know what ROAS means, how keywords work, or why a Google Business Profile matters. You sign up, connect your accounts, and we handle the rest. The weekly brew report explains what happened in plain English.
How fast will I see results?
Campaigns go live within 24 hours of signup. You'll start seeing clicks the same week and usually start seeing leads (calls or form fills) within the first week. Real optimization takes 30–60 days. That's when we've got enough data to know what's working and cut what isn't.
What do I need to sign up?
A Google account (every plan uses Google Business Profile), a Facebook account if your plan runs Meta Ads (Single Shot with Meta, Double Shot, or Triple Shot), your website URL (we use it to grab photos and info), and about five minutes.
I already have a Google Ads account. Can I use it?
Yes. When you connect Google, we detect existing campaigns and either optimize them or pause and rebuild from scratch, depending on what we find. We never delete your ad history. Only our new campaigns run under our management.
Can I try it before paying?
Yes. The free Lead Tracker is genuinely free. No trial, no time limit, no credit card. Use it to track leads you're already getting from referrals or walk-ins. When you're ready for us to drive new leads, upgrade in one click.
Pricing & Billing
Everything about what you pay and what's included.
Is there a contract? Can I cancel anytime?
No contract. Pay month-to-month or save ~17% with annual. Cancel anytime from your dashboard. Your plan stays active through the period you already paid for, then stops. No cancellation fee.
Is ad spend included in my plan?
No. Ad spend goes directly from your card to Google and Meta. Your Leadspresso plan covers the management: campaign setup, ad copy, optimization, landing pages, reporting. Each tier has an ad spend limit we'll actively manage (Single $2,500/mo, Double $5,000/mo, Triple $10,000/mo).
Monthly vs annual: which should I pick?
Annual saves about 17% (roughly two months free) and your rate is locked in. Monthly gives you flexibility to try a quarter first. Either way, you can cancel anytime.
What happens if I exceed my plan's campaign or ad spend limit?
On Single Shot and Double Shot, we nudge you to upgrade to the next tier. On Triple Shot, ad spend over $10,000/mo is billed at $97/mo per additional $5,000 managed.
Can I start free and upgrade later?
Yes. Start with the free Lead Tracker to track leads you already have. When you're ready for us to drive new leads, upgrade in one click. No data loss, no restart.
How It Works
The stuff we do behind the scenes.
What happens right after I sign up?
You connect Google and Meta (one OAuth click each). We analyze your business, location, and competitors, then build your campaigns, landing pages, and optimize your Google Business Profile. Campaigns go live within 24 hours. You get an email the moment they're active.
How do my ads get images and photos?
We scrape your website first, then your Facebook Page and Instagram. If that's not enough, we generate additional creative. If your site is thin on photos, we'll prompt you to upload a few after launch. It's never a blocker.
Who actually manages my campaigns?
Our system does the heavy lifting: campaign builds, bid adjustments, ad copy rotation, budget shifts, landing page A/B tests. Armando (the founder) reviews every new client's setup before it goes live. Support is email-only; the platform is the product.
Can I see what you're doing?
Yes. Your dashboard shows which campaigns are running, which are paused, what's converting, and what we changed recently. The weekly brew report explains what happened last week and what we adjusted.
What if my ads get rejected by Google or Meta?
We rewrite them and resubmit automatically. Google and Meta both have strict rules about health, finance, or sensitive claims. If your industry hits those, we'll flag it during onboarding and adjust the approach.
Lead Tracker
About the free dashboard and what it does.
What is the Lead Tracker?
A mobile-first dashboard where every lead you get lands automatically: calls, form submissions, inquiries. You see the source (Google Ad, Meta Ad, referral, walk-in), the status (new, contacted, booked, closed, lost), and every touch you've had with that lead.
Is it a CRM?
Simpler than a CRM. There's no pipeline view, no deal amounts, no forecasting. It's built for local business owners who just need to know: who called, where did they come from, and did I get back to them? If you need a real CRM, you can export your leads anytime.
Can I use it for free?
Yes. The free tier gives you the full Lead Tracker, just with manual entry instead of automatic capture from ads. Add leads as they come in from any source. When you upgrade, leads from our campaigns start flowing in automatically.
Can my staff use it?
Multi-user access is on our roadmap for Q2 2026. For now, one login per account.
Support
How to get help when you need it.
How do I get help?
Email support@leadspresso.com. We respond within 24 hours. There's also a help center with guides and walkthroughs for the 80% of questions we hear most often.
Is there phone support?
No. Email only, for everyone, every tier. It keeps our costs low (which keeps your prices low), keeps our response quality high (every question gets a written, considered answer), and means we're never hard-selling you on a call.
Is there a real team behind this, or is it just AI?
There's a real team. Armando is the founder (Miami, FL) and personally reviews every new client's setup. The platform uses AI heavily for campaign optimization, ad copy, and landing pages. That's what lets us charge $297/mo instead of $2,500/mo like an agency. But support and strategy are human.
Do you offer Zoom or strategy calls?
Not as part of any plan. The platform is set-and-forget by design. If you need a 30-minute call to understand your results, we've failed at the brew report. That said, if you're evaluating the Triple Shot tier and want a one-time setup consult, email us.
Still have a question?
Email us. Every question gets a real, considered answer within 24 hours. No ticket robots.
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